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CONSULTATION
The creation of your invitation begins with a consultation either in person (if you reside in Palm Beach County, FL) or by phone. My goal during the consultation is to understand your vision, budget and needs. I want to hear all about your special event, theme, and colors. This will help me provide you with an invitation design that tells the story of your special day while reflecting your style and personality.
It’s always better to have more time to create your vision than not enough. You should plan to have your initial consultation five to six months prior to your mail date. From start to finish your order can take 3-8 weeks to complete, depending on how quickly your samples get approved, how detailed your design is, and how many coordinating embellishments you will require (such as respond sets, direction cards, envelope linings, brunch or rehearsal dinner invitations, place cards, menus, programs, thank you notes, etc.).
QUOTE AND MOCK-UP DESIGN
Based on the initial consultation, you’ll receive a mock-up design sample with a price quote outlining all the costs associated with the design. The minimum quantity of invitations or announcements you can order is 25. You do not have to order in set increments after 25; you order only as many as you need. For example, if you need 258, you order 258. If you require additional invitations or announcements after your order has been placed and invoice signed, the minimum quantity is again 25. It is recommended you initially order an extra 10 invitations or announcements for the last minute additions to the guest list, and a few to save.
You will be able to see and feel the cardstock and paper that will be used in your design. A $40.00 non-refundable design fee is charged for this initial mock-up. At this time, we will review the design together. You can provide feedback, make changes to the design, and decide if you would like to continue on with your order. If you choose to continue on with your order, the $40.00 design fee will be applied to your invoice and deducted from your total due.
INVOICE AND PAYMENT
Once you review your mock-up and decide to move forward with your order, you will receive an invoice. I ask that you sign the invoice and return it to me along with your payment. Payment is due in full at the time of signing the invoice. You are given a grace period of five days from receipt of your order to cancel the order and receive a full refund. Due to the custom nature of the order, the order cannot be canceled, or decreased in quantity after the five day grace period. After the five day grace period has passed, the supplies for your order will be purchased and your order will be in the production process.
FINAL APPROVAL AND PRODUCTION
A final sample will be generated reflecting any changes in design and wording. I ask that you carefully look over this sample for any necessary corrections of spelling, names, addresses, phone numbers and dates. This will be your last opportunity to make adjustments or corrections before your order is printed and assembled. Once printing begins, no further changes can be made. I am not responsible for any errors on the final pieces that were present on the approved final sample. Once you are 100% happy with the final sample, please sign and date the back and return it to me. You will receive an order completion date at this time.
SHIPPING
The appropriate shipping charges are included in your invoice. If you are local (within Palm Beach County, FL) arrangements will be made to have your ordered delivered to you at no extra charge.
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